How to sign in to the Knowledge Center

Sign up for a Knowledge Center account to get support articles, answers, and your ticket history in one place.

Who this is for: Community managers, management company staff, and board members using Enumerate Central or Enumerate Engage.

Sign up or sign in

What you get when you sign in

Most of the Knowledge Center is available only after you sign in. When you sign in, you can:

• Read our support articles, release notes, and webinars.
• Ask our help assistant a question and get suggested articles.
• See an AI-generated answer at the top of your search results.
• Search your support ticket history.
• Leave feedback on our articles.

Before you begin

If you've submitted a support ticket before, you already have an account. Use Get a Password in step 3 instead of Sign Up.

Sign up for an account

1. Go to the Knowledge Center at support.goenumerate.com.
2. Select Sign in.
3. Choose one:
   1. If you've never submitted a support ticket, select Sign Up.
   2. If you've submitted a support ticket before, select Get a Password.
4. Open the email you receive and select the link. New accounts get a link to create a password, and existing accounts get a link to reset it.
5. Create your password. It must be at least 5 characters and different from your email address.
6. Return to the Knowledge Center and select Sign in.
7. Enter your email address and password.

Result

You're signed in to the Knowledge Center. You can open any article available to you, ask the help assistant a question, and see your support tickets.

To see your support ticket history, go to the My requests page.